Using resident scrutiny to drive housing and care accountability

Post Winterbourne View accountability and scrutiny will become even more important.

I have attached links to a short article and a longer Case Study I’ve written looking at how resident scrutiny panels can drive improvement in housing and care for residents.

This shows how a housing association providing housing and care services worked with their Resident Scrutiny Panel to look at care and housing services – new for housing! But it is new for care services too?

Phil Morgan